Shipping policy

# Shipping Policy

At **Volonté**, we aim to deliver your orders as quickly and safely as possible. Since all our products are made on demand, each order goes through a careful production and quality check process before shipping.

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## 1. Order Processing Time

All orders are processed within **1–3 business days**.

Processing includes:

* Printing your design
* Quality check
* Packaging

Orders are not shipped or delivered on Sundays or public holidays.

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## 2. Shipping Time

Once processed, orders are shipped and typically delivered within:

* **India:** 5–8 business days
* **International Orders:** Delivery time may vary depending on destination country and local courier services

Delivery timelines are estimates and may vary due to external factors.

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## 3. Shipping Coverage

We currently offer shipping to:

* All locations within **India**
* Selected **international destinations**

Availability may depend on logistics partners and serviceability.

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## 4. Order Tracking

Once your order is shipped, you will receive a **tracking link via email**.

Using this link, you can:

* Track your shipment in real time
* Check delivery status updates
* Estimate delivery date

If you do not receive tracking details within the expected timeframe, please contact our support team.

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## 5. Shipping Charges

Shipping charges (if applicable) will be clearly displayed at checkout before payment.

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## 6. Delays in Delivery

While we work with trusted logistics partners, delays may occur due to:

* Weather conditions
* Public holidays
* Remote delivery locations
* Courier partner delays

In such cases, delivery may take longer than expected. We appreciate your patience and understanding.

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## 7. Address Accuracy

Customers are responsible for providing correct shipping details. We are not responsible for:

* Delays caused by incorrect address
* Failed delivery attempts
* Orders returned due to incomplete information

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## 8. Lost or Stuck Shipments

If your order is significantly delayed or appears stuck in transit, please contact us at:

ߓ [support@volonte.site](mailto:support@volonte.site)

We will coordinate with the courier partner to resolve the issue.

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## 9. Contact Support

For any shipping-related queries:

ߓ [support@volonte.site](mailto:support@volonte.site)
Response Time: Within 24 hours (business days)

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## 10. Updates to This Policy

Volonté reserves the right to update this Shipping Policy at any time without prior notice. Updates will be posted on this page.