Terms of service
# Terms of Service
These Terms of Service govern your use of the website **volonte.site** operated by **Volonté**. By accessing or purchasing from this website, you agree to these terms.
If you do not agree with these terms, please do not use our website.
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## 1. General Information
Volonté is an online apparel brand offering printed T-shirts through a made-to-order (print-on-demand) model.
We reserve the right to update, modify, or discontinue any part of the website or services at any time.
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## 2. Eligibility to Use
By using this website, you confirm that:
* You are legally capable of entering into a binding agreement
* You are using the website for personal, non-commercial purposes
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## 3. Product Information
We strive to display accurate product descriptions and images.
However:
* Colors may slightly vary due to screen settings
* Print placement may vary slightly due to production process
* All products are made-to-order
Such variations are not considered defects.
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## 4. Pricing & Payments
* All prices are listed in INR (₹) unless stated otherwise
* Prices are subject to change without prior notice
* Payments are securely processed through third-party payment gateways (e.g., Cashfree)
Volonté is not responsible for payment gateway errors or failures.
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## 5. Order Acceptance
We reserve the right to:
* Accept or reject any order
* Cancel orders due to stock issues, pricing errors, or suspected fraud
* Refuse service if necessary
If an order is canceled after payment, a refund will be processed accordingly.
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## 6. Shipping & Delivery
Shipping timelines are estimates only.
* Processing time: 1–3 business days
* Delivery time: 5–8 business days (India)
* International delivery may vary
We are not responsible for delays caused by courier services or external factors.
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## 7. Returns & Refunds
Our return policy applies only to:
* Damaged products
* Defective items
* Incorrect items received
Returns must be supported with:
* Clear photos
* Unboxing video
No exchanges are offered.
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## 8. Intellectual Property
All content on this website, including:
* Designs
* Logos
* Text
* Graphics
* Product images
belongs to Volonté and is protected by applicable copyright laws.
Unauthorized use is strictly prohibited.
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## 9. User Responsibilities
You agree not to:
* Misuse the website
* Attempt fraud or chargebacks without valid reason
* Copy or resell our designs
* Interfere with website operations
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## 10. Limitation of Liability
Volonté shall not be held liable for:
* Delivery delays
* Minor product variations
* Losses due to third-party services
Use of this website is at your own risk.
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## 11. Third-Party Services
We use third-party providers for:
* Payments (Cashfree)
* Shipping and logistics
* Website analytics
We are not responsible for their policies or performance.
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## 12. Governing Law
These Terms are governed by the laws of **India**, and any disputes shall be subject to the jurisdiction of courts in **Bihar**.
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## 13. Contact Information
For any questions regarding these Terms:
ߓ [support@volonte.site](mailto:support@volonte.site)
Response time: Within 24 hours (business days)
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## 14. Updates to Terms
We may update these Terms of Service at any time without prior notice. Continued use of the website means you accept the updated terms.